Privacy Policy

At ArZaib, we value your trust and are committed to safeguarding your personal privacy. This policy outlines how your data is collected, handled, and protected when browsing or ordering.

To fulfill purchases, we collect: Recipient Name, Primary & Alternate Mobile Numbers, Complete Shipping Address, City, Footwear Size, and preferred Payment Method (Cash on Delivery).

Your information is used to process and pack orders, coordinate courier dispatch, share delivery status updates, and provide concierge support. The AI chat answers common store questions locally using public policies and catalog details. Only questions it cannot answer locally, plus limited public product details, are sent to Groq to generate a reply. Groq says inference data is not retained by default, but may be temporarily logged for reliability or abuse investigations. Please do not enter passwords, payment card details, or sensitive personal information in the chat.

We implement strict organizational, technical, and encrypted safeguards to shield customer information from unauthorized exposure, alteration, or illegitimate access.

We only share necessary transit details (name, contact, destination) with authorized courier partners. We strictly never sell, trade, or monetize your personal credentials.

Our storefront uses lightweight cookies to preserve bag items, streamline checkout sessions, and monitor website health to optimize user experience.

You reserve the full right to inquire about your saved contact data, request corrections, or ask for the deletion of historic records by reaching our support desk.

Our boutique is directed towards adult patrons. We do not knowingly gather or maintain personal information belonging to children under 13 years of age.

ArZaib reserves the discretion to update these governance terms periodically. Any amendments take immediate effect upon publishing to ensure absolute transparency.